FAQs

Getting Started

    • A hat and sunscreen (club sunscreen is also available)

    • A full drink bottle

    • Appropriate footwear (tennis shoes recommended, running shoes are fine)

    • Comfortable athletic clothing

    • A racquet (demo racquets can be supplied on request)

    • Optional: A small towel on hot days

  • No. We have demo racquets available for both kids and adults. If you’d like to purchase one, we can also help source and order a suitable racquet.

  • Wear comfortable activewear and shoes suitable for court movement:

    • Tennis shoes (ideal) or running shoes

    • Athletic clothing: tennis shorts, skirts, leggings, or sports tees

  • Yes. We provide:

    • Red, orange, green, and yellow balls

    • Nets, cones, markers, and all coaching equipment

    You only need to bring yourself, suitable clothing, and a drink bottle.

Junior Coaching

  • We place players based on age and experience:

    • Red Ball : Ages 3–5
      Wednesday 3:30–4pm

    • Red/Orange Ball: Ages 5–8
      Monday & Wednesday 4–5pm

    • Green/Yellow Ball: Ages 9+
      Monday & Wednesday 5–6pm

    If you’re unsure, we’ll ask a few questions and place them in the right group.

  • The ROGY Pathway (Red → Orange → Green → Yellow) helps kids progress through age-appropriate stages:

    Red Ball
    Age: 5-8
    Ball Type: 75% slower, larger
    Court Size: Mini Court

    Orange Ball:
    Age: 7-10
    Ball Type: 50% slower
    Court Size: Mid-size court

    Green Ball:
    Age: 9-11
    Ball Type: 25% slower
    Court Size: Full court

    (Ages are recommended only)

  • This varies each term depending on enrolment numbers.

    Typically, classes range from 20–30 children per session across all courts with multiple coaches.

  • Children can start from 3 years old. We offer programmes for every age group and stage of development.

    • Age

    • Previous experience

    • Confidence level

    • Coordination and ability to rally

    Tell us a little about your child when booking, and we’ll place them in the best group.

  • Yes, we run Holiday Programmes from 9am–12pm, Monday–Friday (based on minimum numbers).

    Cost: $45 per child per day

  • Yes — the holiday programme will still go ahead in wet weather.

    If it’s raining, we’ll run indoor activities such as table tennis tournaments, games, and tennis-related movies. If there are breaks in the weather, we’ll head back outside to play tennis as normal.

    Please ensure your child brings a raincoat, just in case.

    If you’re concerned about the weather for the following day and would prefer to withdraw your child, you must cancel the booking at least 12 hours in advance. Cancellations made within 12 hours of the session will incur the full fee.

    Cancellations made outside the 12-hour window can be:

    • Credited toward another day of the holiday programme, or

    • Refunded, upon request.

Adult Coaching

  • We recommend joining our Introduction to Tennis class:
    Tuesdays, 6–7pm
    This session covers grip, footwork, rallying, serving, and point play, ideal for adults new to tennis or returning after a long break.

  • Lesson options:
    • 30, 60, or 90 minutes
    • Private group lessons (2–6 players, one person books and pays on behalf of the group)

    All private lessons can be booked directly through our online booking system.

  • Yes, trials are offered during our free Club Hours only:

    • Thursday Ladies Club Hour: 9–10:30am

    • Friday Men’s Club Hour: 6–7am

    • Saturday Junior Club Hour:

      • 9–10am (Red/Orange ball)

      • 10–11am (Green/Yellow ball)

    You may trial once.
    If you wish to continue, you’ll need to become a member of Gladstone Tennis Club.

    You may also join a paid session as a one-off, but the normal lesson fee still applies.

Club Membership & Policies

  • You are welcome to attend one free trial session without being a club member.

    After this, adult players may participate in up to six paid coaching sessions without requiring club membership.

    Once an adult player has attended six paid sessions, club membership is required to continue participating in coaching programmes.

    Junior players may participate in one full term of paid coaching sessions without being a club member.

    If they wish to enrol in any subsequent junior term sessions, club membership is required.

    Club membership provides additional benefits, including Free Club Hours, social play opportunities, and access to broader club activities.

  • Gladstone has astroturf courts, meaning some sessions can still run in light or moderate rain.
    The coach will make a safety and quality decision at the time.

    If we cancel due to weather:

    • Junior lessons: automatic make-up session

    • Adult paid groups: rescheduled or rolled forward

    • Club hours: no make-up (simply attend next week)

    You’ll be notified directly via WhatsApp or text, and our online booking system may also send a cancellation notification.

  • You’ll be contacted directly by the coaching team (usually via WhatsApp or text).


    Automated cancellation notifications may also come through our online booking system to your email.

  • If you are unable to continue due to injury, unused sessions will be credited to your account upon provision of a valid medical certificate. These credits can be used toward future coaching sessions and are valid for twelve months from the date of issue.

Booking, Payments & Reschedules

  • Yes — last-minute bookings are welcome if a space is available. Sessions can be booked right up until the start time.

    Once a booking is made, cancellations or rescheduling must be completed at least 12 hours before the session. Bookings made within the 12-hour window are automatically locked in and cannot be cancelled or rescheduled, and the full session fee applies.

    Please check your availability carefully before booking, especially for last-minute sessions.

  • You can reschedule your session as long as changes are made before the 12-hour cut-off.

    • More than 12 hours before lesson: ✅ You may reschedule via our online booking system at no cost.

    • Inside 12 hours: ❌ Full session fee applies.

    Cancellations are not offered except in special circumstances. Please contact Trent to discuss.

    • Junior Group Lessons: Make-ups only if cancelled due to weather.

    • Adult Paid Group Lessons: If a session is cancelled by the coach, we’ll reschedule or roll it forward.

    • Club Hours (Ladies, Mens, Juniors): Free sessions — if cancelled, simply attend the next week.

    If a player cannot attend due to personal reasons:

    • ➜ They may reschedule if outside the 12-hour window.

    • ➜ Inside 12 hours, the full fee applies.

  • If an adult paid group session is cancelled and you are already booked into a future session, the cancelled session will be rolled forward to the next available week, so you do not lose your paid session.

    Where a player already has a future booking that would result in a double-up, the coach may manually adjust the rescheduled session to the following available date to avoid duplicate bookings.

    This process ensures all paid sessions are honoured while keeping bookings accurate and fair for all players.

  • Our online booking system allows you to:

    • Select multiple classes

    • Purchase several sessions in one transaction

    • Sync bookings to your phone calendar


  • At this stage, each child needs to be booked one at a time. This is because the booking form captures individual details for each child (such as name, age, and programme level) to ensure correct group placement and accurate records. Once you complete a booking for one child, you can simply repeat the process for the next child; it only takes a minute.

  • Payments are made when booking through our online system, which uses Stripe.
    Payment methods include:

    • Apple Pay

    • Google Pay

    • Debit/Credit Card

    Payment is required upfront to confirm the booking.